Question 1

What is Roomo?

Accepted Answer

Roomo is an all-in-one pet care marketplace app that connects pet owners with vets, groomers, walkers, sitters, trainers, boarding, and product vendors. It combines booking, telehealth, pet health records, shopping, messaging, and payments.

Question 2

How do I book a vet on Roomo?

Accepted Answer

Open Roomo as a pet owner, choose veterinary care, pick a clinic or telehealth slot, select your pet, confirm the time, and pay. You receive reminders and can message the provider about the visit.

Question 3

Does Roomo include pet telehealth?

Accepted Answer

Yes. Roomo supports remote veterinary consultations with video, voice, and secure messaging so owners can get care when an in-person visit is not possible.

Question 4

What pet services can I book on Roomo?

Accepted Answer

Pet owners can book veterinary care, grooming, walking, sitting, training, and boarding, then keep records and shop supplies in the same app.

Question 5

Can groomers and sitters get paid on Roomo?

Accepted Answer

Yes. Verified service providers manage availability, accept bookings, complete visits, and receive marketplace payouts through Roomo’s payment flow.

Question 6

Does Roomo have pet product sellers?

Accepted Answer

Yes. Product vendors list catalogs, manage inventory, fulfill orders, and run promotions on the Roomo pet supply vendor platform while owners shop in-app.

Question 7

Is Roomo free to download?

Accepted Answer

Yes. Roomo is free to download on iOS and Android. Some bookings, products, and provider services are paid inside the marketplace.

Question 8

Is Roomo only a booking tool?

Accepted Answer

No. Roomo is a centralized pet care hub: marketplace booking, telehealth, health record management, ecommerce, messaging, AI assistance, and secure payments in one app.